Get FreeScout Running in 24 Hours
— Without the Hassle
We install, configure, and harden your FreeScout helpdesk on your own server. No monthly SaaS fees. No technical headaches. Just a working helpdesk.
- Full FreeScout installation on your VPS
- SSL, email & domain configured for you
- Security-hardened from day one
- 30 days of post-install support included
Get a Free Consultation
We respond within 2 hours on business days
Why Not Just Install FreeScout Yourself?
The official FreeScout installation guide is 47 steps long. Here's what most IT teams run into — and how we solve every one of them.
DIY FreeScout Install
- 6–12 hours configuring NGINX, PHP, MySQL from scratch
- SSL certificate errors breaking your mail flow
- SMTP & SPF/DKIM misconfiguration → emails land in spam
- Security gaps leaving your server exposed
- No support when something breaks after go-live
- Hidden costs: your time is worth more than $100
Professional Installation
- Live in 24 hours — we handle every step
- SSL, DNS, MX records configured correctly first time
- Email deliverability optimised (SPF, DKIM, DMARC)
- Server hardened: firewall, fail2ban, SSH keys
- 30 days of expert support after go-live
- 1-hour onboarding call so your team hits the ground running
How FreeScout Installation Works
From payment to a live, fully configured FreeScout helpdesk in three steps — no technical knowledge required on your end.
Choose Your Package & Pay
Pick the FreeScout installation package that fits your team size. Secure one-time payment — no recurring fees, ever. Basic starts at $100.
Share Your Server Access
Give us SSH access to your VPS (Ubuntu recommended). We handle everything: FreeScout install, NGINX, PHP, MySQL, SSL certificate, DNS, and email routing.
Your Helpdesk Goes Live
Within 24 hours your FreeScout helpdesk is live, tested, and hardened. We walk you through it on a 1-hour call and leave you with full documentation.
One-time fee · 30-day support included · Money-back guarantee
One-Time Fee. No Subscriptions. Ever.
Every plan includes a full production-ready FreeScout setup. Pick the size that fits your team.
Basic
Perfect for small teams getting started
- 3 mailboxes configured
- Up to 5 users
- 5 modules configured
- 1 email signature designed
- 1-hour onboarding call
- 30 days post-install support
Pro
Most chosen by growing businesses
- 5 mailboxes configured
- Up to 10 users
- 10 modules configured
- Custom branding (logo & colors)
- 10 email signatures designed
- 1-hour onboarding call
- 30 days post-install support
Ultimate
For teams that need the full setup
- 10 mailboxes configured
- Up to 50 users
- 20 modules configured
- Custom branding (logo & colors)
- 20 email signatures designed
- FreeScout mobile app connected
- OAuth login configured
- 1-hour onboarding call
- 30 days post-install support
Not sure which plan fits? Talk to us free — we'll recommend the right one for your team size. All plans include a money-back guarantee.
Why Businesses Switch to FreeScout
Stop paying per-agent SaaS fees. FreeScout gives you a full-featured helpdesk on your own server — for a one-time installation fee.
| Feature | FreeScoutSelf-hosted | ZendeskSaaS | FreshdeskSaaS |
|---|---|---|---|
| Monthly cost | $0 (self-hosted) | $55–$115/agent/mo | $15–$79/agent/mo |
| 10-agent annual cost | $100 one-time | $6,600–$13,800 | $1,800–$9,480 |
| Your data, your server | |||
| Open source | |||
| No per-agent pricing | |||
| Unlimited mailboxes | |||
| Custom branding / white-label | |||
| GDPR data sovereignty | |||
| Modules & extensions | 50+ free & paid | Marketplace (paid) | Marketplace (paid) |
| Professional installation | From $100 | Not needed (SaaS) | Not needed (SaaS) |
One-time fee from $100 · No monthly costs · Your data, your server
Everything You Need for a Production-Ready FreeScout
Every installation includes full server setup, security hardening, email configuration, and a 1-hour onboarding call — not just FreeScout dropped on a server.
Full FreeScout Installation
Complete server setup: NGINX, PHP 8, MySQL, FreeScout core, and all dependencies — installed and configured to production standards on your Ubuntu VPS.
Security Hardening Included
SSL certificate (Let's Encrypt), UFW firewall, fail2ban, SSH key auth, and file permission hardening. Your FreeScout server is locked down from day one.
Email Deliverability Configured
SMTP setup with SPF, DKIM, and DMARC records configured correctly so your helpdesk emails land in inboxes — not spam folders.
Custom Domain & DNS
Your FreeScout helpdesk runs on your own domain. We handle DNS propagation, MX records, and subdomain configuration end-to-end.
Performance Optimised
OPcache, queue workers, Redis caching, and NGINX tuning — your FreeScout helpdesk responds fast even under heavy email volume.
30 Days Post-Install Support
We don't disappear after go-live. Get 30 days of dedicated support for questions, module configuration, and any issues that come up.
Trusted by Companies Worldwide
Our track record speaks for itself
Happy Clients
Successful installations worldwide
Success Rate
Perfect installation record
Support
Round-the-clock assistance
Years
Industry experience
Countries
Global service coverage
Servers
Successfully configured
What Clients Say After Their FreeScout Installation
“We tried installing FreeScout ourselves and spent two days stuck on SMTP configuration. These guys had it live and working perfectly in less than 24 hours. The email deliverability setup alone was worth the price.”
Nico Braun
IT Administrator
Braun IT Solutions · 🇩🇪 Germany
“Switched from Freshdesk to FreeScout to cut our $600/month SaaS bill. The installation service paid for itself on day one. Setup was flawless — mailboxes, modules, SSL, everything configured exactly how we needed.”
Jens Müller
Support Manager
Digital Marketing Agency · 🇦🇹 Austria
“Running a 12-agent support team and needed zero downtime. The installation was done overnight and I woke up to a fully working FreeScout helpdesk. The 30-day support period gave us real peace of mind.”
David Williams
Head of Customer Service
TechSupport Solutions Ltd · 🇬🇧 UK
Your FreeScout Helpdesk,
Live in 24 Hours
Stop paying per-agent SaaS fees. Get a professionally installed, security-hardened FreeScout helpdesk on your own server — starting at just $100.
Questions? Email contact@freescout-installation.com — we respond within 2 hours.
From the blog
FreeScout Guides & Resources
FreeScout Installation Guide: Complete Setup
Everything you need to know to install FreeScout on your own server — from requirements to go-live.
Read article ComparisonFreeScout vs Zendesk: Full Comparison
Is FreeScout a viable alternative to Zendesk? We compare features, cost, and scalability.
Read article ConfigurationFreeScout Email: SMTP, IMAP, SPF, DKIM & DMARC
Step-by-step guide to configuring email deliverability for your FreeScout helpdesk.
Read article ComparisonFreeScout vs Freshdesk: Full Comparison
Freshdesk costs $55–$115/agent/month. FreeScout is a one-time $100 setup fee. Here's how they compare.
Read article TutorialInstall FreeScout on Ubuntu 22.04 — Step by Step
The most popular installation target. A complete, tested guide for Ubuntu 22.04 LTS.
Read article SecurityFreeScout Security Hardening: Production Setup
Harden your FreeScout server with firewall rules, fail2ban, SSL headers, and more.
Read articleFrequently Asked Questions
Find answers to common questions about our FreeScout installation services
Still have questions? Contact us